Are You a Good Cleaning Service Client?

January 10, 2015

Have you often wondered if your expectations of your cleaning company are reasonable? As a by-product of our experiences with all sorts of clients, we have created this quiz for you.

If you feel you would like to study for this quiz (really not nesscessary) you can read our article "How to be a good maid service client"

The Client Quality Quiz

1. What challenges does your maid service have to overcome?

Finding staff with good attitudes & behaviors

Trying to satisfy other clients

Service delivery under ever-changing conditions

All of the above

2. How do you understand your relationship with your maid service?

A. It is a long-term realationship

B. It takes flexibility on both sides

C. It is not a relationship at all

D. Both A and B above

3. When use a house cleaning service, I am primarily paying for...

A. More free time

B. Less house work

C. A nice clean house

D. All of the above

4. How do you understand communications with your maid service?

A. Communication is important in any relationship

B. My communication helps them improve

C. When they communicate with me, open-minded flexibility is appreciated

D. All of the above

5. Which answer best describes your required level of customization?

A. I have detailed specifications in mind for every room

B. I want my house well cleaned and sanitized

C. I want different details addressed on different cleanings

D. I will personally direct the team during each cleaning

6. Regarding maid service policies, which answer best describes your mindset?

A. Their policies are in place for good reason

B. Maid service policies actually improve client satisfaction

C. Adherence to set policy is sign of professionalism

D. All of the above

7. When I feel disappointed in my cleaning, the best thing to do is...

A. Contact the office and explain where things went wrong

B. Remain silently frustrated

C. Just cancel the service without explanation

D. File the incident away as a strike against the service

8. When I experience imperfect service from any business I...

A. Understand we live in an imperfect world

B. Take it as a personal affront

C. Try to be understanding and flexible

D. Both A and C above

9. When I communicate with my maid service, I tend to...

A. Worry about making them feel bad

B. Try to understand both sides of the issue

C. Communicate my feelings and expectations clearly

D. Both B and C above

10. When it comes to the cost of my maid service, I...

A. Like to get a good value

B. Try to keep my cost low by not stating my real expectations

C. Get that More Cleaning = More Time = Higher Fee

D. Both A and C above

Call to schedule (720) 898-5531

Guaranteed, 100%

If you are not 100% satisfied, we will return and make it right. If you are still not satisfied, you will receive a full refund with our thanks.

Ratings

5 stars - based on 20 reviews

Accreditation

Subscribe for Special Offers

We only send emails with deep discounts

Email Address

View previous campaigns (opens a new tab)

Error

Are You a Good Client? Take Our Online quiz

Compare Cleaning Service Prices

Beware of Checklist Based Marketing

How To Be a Good Maid Service Client

The Reason to Hire a Cleaning Service

Housekeeping Service Myths and Realities

When Your Housekeeping Service Lets You Down

Kalee's Cleaning is a local house cleaning service company. They provide housekeeping and maid services to clients in Boulder, Broomfield, Erie, Lafayette, Louisville, and Superior Colorado.

For a house cleaning or estimate call (720) 898-5531 or email us.

© 2025 Kalee's Cleaning · Privacy · Terms · Contact
780 West Baseline Road, Suite B1 Lafayette Colorado 80026 USA · (720) 898-5531